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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

David Baptiste

Payroll manager · 51-200 employees · Construction

United Kingdom
5.0

25 Jul 2026

Polished onboarding

The HR advice line saved us during a tricky disciplinary, and affordable for a small startup at the entry band. No complaints so far.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months36 found this helpful

Louise Fairbanks

Director · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom
5.0

25 Jul 2026

Simple and well designed

It is clean and quick and our team actually uses it. The HR advice line saved us during a tricky disciplinary.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months16 found this helpful

Rachel Lockhart

Director · 1-10 employees · IT services

United Kingdom
3.0

20 Jul 2026

Built for a startup like ours

Onboarding new hires feels polished rather than clunky. That said, performance and analytics are lighter than the mid market suites and no payroll in the product.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
2.0
Customer service
4.0
Functionality
2.0
Used for 2+ years19 found this helpful

Craig Stroud

Office manager · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
3.0

13 Jul 2026

Simple and well designed

Mixed. Onboarding new hires feels polished rather than clunky, but no payroll in the product.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

No payroll in the product.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
4.0
Used for 2+ years10 found this helpful

Laura Wexford

Financial controller · 201-500 employees · Property and lettings

United Kingdom
4.0

11 Jul 2026

Clean and quick to use

Affordable for a small startup at the entry band, and set up took an hour and made sense throughout. Performance and analytics are lighter than the mid market suites, but we live with it.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years31 found this helpful

James Hargreaves

Bookkeeper · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom
3.0

10 Jul 2026

Clean and quick to use

Affordable for a small startup at the entry band. That said, you outgrow it as you get larger and more complex and performance and analytics are lighter than the mid market suites.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 2+ years14 found this helpful

Charlotte Holloway

Director · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

8 Jul 2026

Polished onboarding

Set up took an hour and made sense throughout. Affordable for a small startup at the entry band.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months22 found this helpful

Charlotte Halliwell

Financial controller · 201-500 employees · Marketing and advertising

United Kingdom
5.0

3 Jul 2026

Clean and quick to use

Onboarding new hires feels polished rather than clunky. It is clean and quick and our team actually uses it.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years25 found this helpful

Owen Baptiste

Director · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
4.0

29 Jun 2026

Great for a small tech team

Onboarding new hires feels polished rather than clunky, and set up took an hour and made sense throughout. You outgrow it as you get larger and more complex, but we live with it.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 2+ years12 found this helpful

Megan Vaughan

Payroll manager · 201-500 employees · Legal services

LinkedIn verifiedUnited Kingdom
3.0

21 Jun 2026

Built for a startup like ours

Mixed. Onboarding new hires feels polished rather than clunky, but no payroll in the product.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 2+ years14 found this helpful