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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Craig Begum

Finance manager · 51-200 employees · Accounting

LinkedIn verifiedUnited Kingdom
2.0

31 Jul 2026

Solid, with a weak entry tier

Inventory is basic, we run a separate app for real stock control, and the fixed asset register is functional rather than good. Bank reconciliation is the fastest I have used, a month clears in minutes, which is about the only positive.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
2.0
Value for money
1.0
Customer service
3.0
Functionality
1.0
Used for 2+ years2 found this helpful

Freya Fairbanks

HR manager · 201-500 employees · Engineering

United Kingdom
4.0

18 Jul 2026

Great for connecting other systems

MTD VAT submissions have never once given us trouble. Only real gripe is that reporting is clean but less customisable than I expected.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years10 found this helpful

Martin Vaughan

Operations manager · 51-200 employees · Wholesale

United Kingdom
3.0

15 Jul 2026

Solid, with a weak entry tier

Bank reconciliation is the fastest I have used, a month clears in minutes. That said, the fixed asset register is functional rather than good and most businesses need to start on Grow, not the headline entry plan.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
2.0
Used for 2+ years30 found this helpful

Andrew Pemberton

Director · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom
5.0

12 Jul 2026

Great for connecting other systems

Unlimited users means the whole team can be in the books without a fee, and bank reconciliation is the fastest I have used, a month clears in minutes. No complaints so far.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months34 found this helpful

Freya Stroud

Finance manager · 51-200 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
3.0

8 Jul 2026

Payroll included tipped it for us

Bank reconciliation is the fastest I have used, a month clears in minutes. That said, most businesses need to start on Grow, not the headline entry plan and inventory is basic, we run a separate app for real stock control.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months4 found this helpful

Louise Kaur

Office manager · 1-10 employees · Manufacturing

United Kingdom
5.0

5 Jul 2026

Solid, with a weak entry tier

The app marketplace connected our stock system in an afternoon, and unlimited users means the whole team can be in the books without a fee. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years12 found this helpful

Alan Cavendish

Office manager · 1-10 employees · Logistics and transport

United Kingdom
5.0

1 Jul 2026

Reconciliation is unmatched

The app marketplace connected our stock system in an afternoon. Our accountant knows it inside out so support is never a problem.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years32 found this helpful

Gareth Sinclair

Bookkeeper · 1-10 employees · Retail

United Kingdom
5.0

24 Jun 2026

Payroll included tipped it for us

Bank reconciliation is the fastest I have used, a month clears in minutes, and the interface is genuinely pleasant, which sounds minor until you use it daily. No complaints so far.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years15 found this helpful

Hannah Trelawny

Sole trader · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
3.0

23 Jun 2026

Payroll included tipped it for us

Mixed. The app marketplace connected our stock system in an afternoon, but reporting is clean but less customisable than I expected.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months14 found this helpful

Andrew Nasir

Sole trader · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
4.0

22 Jun 2026

Great for connecting other systems

The interface is genuinely pleasant, which sounds minor until you use it daily, and payroll is included from the Grow plan so we dropped a second subscription. The fixed asset register is functional rather than good, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The fixed asset register is functional rather than good.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years9 found this helpful