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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Ian Sandhu

Office manager · 11-50 employees · Marketing and advertising

United Kingdom
5.0

2 Aug 2026

No fuss payroll

RTI and auto enrolment are handled without fuss. The pay run is quick and clear for a non specialist.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months34 found this helpful

Aisha Sinclair

Payroll manager · 201-500 employees · Professional services

United Kingdom
4.0

2 Aug 2026

Great for a handful of staff

It updates itself for each April without me thinking about it, and the free Basic tier runs our small pay run at no cost. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years34 found this helpful

Rebecca Fairbanks

Office manager · 1-10 employees · Professional services

LinkedIn verifiedUnited Kingdom
5.0

26 Jul 2026

Great for a handful of staff

It updates itself for each April without me thinking about it, and RTI and auto enrolment are handled without fuss. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years4 found this helpful

Alan Ashworth

Practice manager · 11-50 employees · Property and lettings

United Kingdom
5.0

22 Jul 2026

Great for a handful of staff

It updates itself for each April without me thinking about it, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years31 found this helpful

Gareth Whitfield

Financial controller · 201-500 employees · Accounting

United Kingdom
4.0

20 Jul 2026

No fuss payroll

RTI and auto enrolment are handled without fuss, and Pro is only five pounds a month for up to five staff. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months8 found this helpful

Owen Whitfield

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom
5.0

15 Jul 2026

No fuss payroll

The pay run is quick and clear for a non specialist. It updates itself for each April without me thinking about it.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years35 found this helpful

Rebecca Vaughan

Office manager · 11-50 employees · Marketing and advertising

United Kingdom
5.0

9 Jul 2026

Free payroll that works

The free Basic tier runs our small pay run at no cost. The pay run is quick and clear for a non specialist.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months3 found this helpful

Zoe Bhatti

Financial controller · 51-200 employees · Accounting

United Kingdom
3.0

5 Jul 2026

Does RTI and auto enrolment fine

It updates itself for each April without me thinking about it. That said, no multiple pay frequencies or complex statutory handling and smaller vendor with a narrower feature set.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years16 found this helpful

Mark Thornley

Practice manager · 1-10 employees · Professional services

United Kingdom
4.0

4 Jul 2026

Free payroll that works

The pay run is quick and clear for a non specialist. Only real gripe is that check the integration with your accounting first.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years26 found this helpful

Owen Thornley

HR manager · 201-500 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

1 Jul 2026

Free payroll that works

The free Basic tier runs our small pay run at no cost. Only real gripe is that check the integration with your accounting first.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months35 found this helpful