Director · 1-10 employees · Marketing and advertising
United Kingdom
5.0
2 Aug 2026
Handles our client payrolls
We run forty client payrolls from one place and it never stumbles, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
We run forty client payrolls from one place and it never stumbles.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years7 found this helpful
G
Gareth Vaughan
Bookkeeper · 11-50 employees · Engineering
United Kingdom
5.0
30 Jul 2026
The bureau standard for a reason
The employee app stopped the constant requests for payslips, and the batch processing saves our bureau hours every month. No complaints so far.
Pros
The employee app stopped the constant requests for payslips.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years
L
Laura Nasir
Sole trader · 11-50 employees · Charity and non-profit
United Kingdom
5.0
25 Jul 2026
Ready every tax year
The employee app stopped the constant requests for payslips. It is ready on day one of every new tax year without fail.
Pros
The employee app stopped the constant requests for payslips.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years16 found this helpful
A
Alan Devlin
Director · 1-10 employees · Hospitality
United Kingdom
5.0
20 Jul 2026
The bureau standard for a reason
The batch processing saves our bureau hours every month, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
The batch processing saves our bureau hours every month.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years
J
Jodie Patel
Founder · 11-50 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
5.0
13 Jul 2026
Cloud move aside, it is solid
The batch processing saves our bureau hours every month. We run forty client payrolls from one place and it never stumbles.
Pros
The batch processing saves our bureau hours every month.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months28 found this helpful
R
Robert Osei
Sole trader · 1-10 employees · Legal services
United Kingdom
2.0
6 Jul 2026
Auto enrolment done right
The new cloud pricing is less clear than the old desktop bands, and migrating years of desktop data took planning. We run forty client payrolls from one place and it never stumbles, which is about the only positive.
Pros
We run forty client payrolls from one place and it never stumbles.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for 2+ years17 found this helpful
A
Andrew Nowak
Office manager · 1-10 employees · Logistics and transport
United Kingdom
5.0
6 Jul 2026
The bureau standard for a reason
Auto enrolment assessment and postponement are handled properly. The employee app stopped the constant requests for payslips.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months24 found this helpful
M
Mohammed Halliwell
Bookkeeper · 1-10 employees · Hospitality
United Kingdom
3.0
3 Jul 2026
Auto enrolment done right
It is ready on day one of every new tax year without fail. That said, migrating years of desktop data took planning and the move to cloud only meant relearning workflows we knew cold.
Pros
It is ready on day one of every new tax year without fail.
Cons
Migrating years of desktop data took planning.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years23 found this helpful
M
Mark Okonkwo
Head of payroll · 1000+ employees · Fitness and leisure
United Kingdom
5.0
1 Jul 2026
Handles our client payrolls
Support actually understands payroll rather than reading a script, and auto enrolment assessment and postponement are handled properly. No complaints so far.
Pros
Support actually understands payroll rather than reading a script.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years35 found this helpful
A
Adam Middleton
Management accountant · 51-200 employees · Construction
United Kingdom
5.0
30 Jun 2026
The bureau standard for a reason
Auto enrolment assessment and postponement are handled properly, and the employee app stopped the constant requests for payslips. No complaints so far.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
It is payroll only, so HR sits in a separate product.
