QuickBooks Payroll vs BrightPay
Verified ratings, real UK pricing and the compliance detail, weighed side by side — with a written verdict at the end.
QuickBooks Payroll
Payroll Software
- United Kingdom
- Phone
- Live Chat
- Knowledge Base
BrightPay
Payroll Software
- United Kingdom
- Ireland
- Phone
- Knowledge Base
- Forum
Evenly matched on verified reviews — 4.0 against 4.1. Price and fit will decide this one, not the score.
The short version
What each one costs and how each one rates, side by side. Only the rows where leading means something are marked; vendor and availability are in the overview above.
| Detail | QuickBooks Payroll | BrightPay |
|---|---|---|
| What it costs | ||
| Starting priceLowest paid tier, excluding VAT | On request | On request |
| Free version | NoNo | NoNo |
| Free trial | YesYes | YesYes |
| How it rates | ||
| Overall ratingMean of verified Assaylist reviews | 4.0 | 4.1 |
| Verified reviewsVolume is evidence, not a score — this row is not a contest | 218 reviews | 235 reviews |
How reviewers score them
Across the four dimensions we ask every reviewer about. The widest gap is customer support, at 0.2 of a point.
- QuickBooks Payroll
- BrightPay
| Dimension | QuickBooks Payroll | BrightPay | Gap |
|---|---|---|---|
| Ease of use | 3.9 | 4.0 | 0.1 to BrightPay |
| Value for money | 3.9 | 3.9 | Level |
| Customer support | 3.8 | 4.0 | 0.2 to BrightPay |
| Functionality | 3.9 | 4.0 | 0.1 to BrightPay |
What each average is made of
Two products can share an average and not share a reputation. These bars show the star split behind each score.
| Product | 5 star | 4 star | 3 star | 2 star | 1 star |
|---|---|---|---|---|---|
| QuickBooks Payroll | 39% (86 reviews) | 35% (76 reviews) | 14% (31 reviews) | 8% (18 reviews) | 3% (7 reviews) |
| BrightPay | 44% (104 reviews) | 31% (72 reviews) | 14% (34 reviews) | 9% (20 reviews) | 2% (5 reviews) |
Feature by feature
Everything either vendor publishes, split into what separates them and what they share.
- Both products
- 213%
- Only QuickBooks Payroll
- 638%
- Only BrightPay
- 850%
16 features listed across both products.
What only one of them does
QuickBooks Payroll
6- Annual legislative updates
- Automatic payroll journal posting
- Employee self service portal
- Payslips and P60s
+ 2 more in the table below
BrightPay
8- Automatic enrolment and assessment
- Automatic legislative updates
- Batch and multi employer processing
- Bureau and practice workflows
+ 4 more in the table below
Showing 16 of 16 features
| Detail | QuickBooks Payroll | BrightPay |
|---|---|---|
| Where they differ · 14 | ||
| Annual legislative updates | YesYes | NoNo |
| Automatic payroll journal posting | YesYes | NoNo |
| Employee self service portal | YesYes | NoNo |
| Payslips and P60s | YesYes | NoNo |
| Pension auto enrolment and assessment | YesYes | NoNo |
| Pension provider connections | YesYes | NoNo |
| Automatic enrolment and assessment | NoNo | YesYes |
| Automatic legislative updates | NoNo | YesYes |
| Batch and multi employer processing | NoNo | YesYes |
| Bureau and practice workflows | NoNo | YesYes |
| CIS where relevant | NoNo | YesYes |
| Employee payslip and document app | NoNo | YesYes |
| Multi user collaboration | NoNo | YesYes |
| Secure cloud hosting | NoNo | YesYes |
| Where they match · 2 | ||
| RTI submissions to HMRC | YesYes | YesYes |
| Statutory sick and parental pay | YesYes | YesYes |
A dash means the vendor has not published a feature list — which is not the same as the feature being unavailable.
How they handle UK obligations
Checked against the vendor's own documentation or HMRC's published list. A dash means we have not verified it — never that it is missing.
| Detail | QuickBooks Payroll | BrightPay |
|---|---|---|
| Verified against vendor documentation | ||
| RTI-compliant payroll | YesYes | YesYes |
| Pension auto-enrolment | YesYes | YesYes |
| CIS support | Not listedNot listed | YesYes |
| UK-based support | Telephone and chat support | UK and Ireland support |
What each tier costs
Both line-ups on one ladder, so the middle tier on one side sits next to the middle tier on the other.
QuickBooks Payroll
BrightPay
QuickBooks Payroll
Contact vendor
- Paid add on to any QuickBooks Online plan
- Priced by employee count
- RTI submissions
BrightPay Cloud
Contact vendor
- Cloud only from the 2026/27 tax year
- HMRC recognised
- Multi employer and bureau workflows
Rungs are matched by position in each vendor’s own line-up, not by what the tiers include — an entry plan on one side may cover more than the other. Prices exclude VAT unless stated, and per-seat plans are quoted per seat. Always confirm on the vendor’s own site.
Which should you choose?
Two answers, because there are two right ones depending on what you need.
Choose QuickBooks Payroll if
- It lists 6 features BrightPay does not, including annual legislative updates.
Choose BrightPay if
- Reviewers score it higher on support — 4.0 against 3.8.
- It lists 8 features QuickBooks Payroll does not, including automatic enrolment and assessment.
- It covers more of the UK obligations we check — 4 of them against 3.
On verified Assaylist reviews, BrightPay currently rates 4.1 against 4.0 for QuickBooks Payroll. That gap is not the whole story: QuickBooks Payroll starts at a quoted price and BrightPay at a quoted price, so the right answer depends on the tier you actually need and on which one handles your UK obligations. Read both profiles before you commit, and confirm current pricing on the vendor's own site.
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