Employment Hero vs QuickBooks Payroll
Verified ratings, real UK pricing and the compliance detail, weighed side by side — with a written verdict at the end.
Employment Hero
Payroll Software
- United Kingdom
- Australia
- New Zealand
- Singapore
- Malaysia
- Phone
- Live Chat
- Knowledge Base
- Forum
QuickBooks Payroll
Payroll Software
- United Kingdom
- Phone
- Live Chat
- Knowledge Base
Evenly matched on verified reviews — 4.1 against 4.0. Price and fit will decide this one, not the score.
The short version
What each one costs and how each one rates, side by side. Only the rows where leading means something are marked; vendor and availability are in the overview above.
| Detail | Employment Hero | QuickBooks Payroll |
|---|---|---|
| What it costs | ||
| Starting priceLowest paid tier, excluding VAT | £3/user/month | On request |
| Free version | YesYes | NoNo |
| Free trial | YesYes | YesYes |
| How it rates | ||
| Overall ratingMean of verified Assaylist reviews | 4.1 | 4.0 |
| Verified reviewsVolume is evidence, not a score — this row is not a contest | 273 reviews | 218 reviews |
How reviewers score them
Across the four dimensions we ask every reviewer about. The widest gap is customer support, at 0.2 of a point.
- Employment Hero
- QuickBooks Payroll
| Dimension | Employment Hero | QuickBooks Payroll | Gap |
|---|---|---|---|
| Ease of use | 3.9 | 3.9 | Level |
| Value for money | 3.9 | 3.9 | Level |
| Customer support | 4.0 | 3.8 | 0.2 to Employment Hero |
| Functionality | 3.9 | 3.9 | Level |
What each average is made of
Two products can share an average and not share a reputation. These bars show the star split behind each score.
| Product | 5 star | 4 star | 3 star | 2 star | 1 star |
|---|---|---|---|---|---|
| Employment Hero | 42% (114 reviews) | 35% (95 reviews) | 12% (33 reviews) | 10% (26 reviews) | 2% (5 reviews) |
| QuickBooks Payroll | 39% (86 reviews) | 35% (76 reviews) | 14% (31 reviews) | 8% (18 reviews) | 3% (7 reviews) |
Feature by feature
Everything either vendor publishes, split into what separates them and what they share.
- Only Employment Hero
- 1056%
- Only QuickBooks Payroll
- 844%
18 features listed across both products.
What only one of them does
Employment Hero
10- Automatic enrolment
- Employee app
- Employee benefits marketplace
- HR records and leave management
+ 6 more in the table below
QuickBooks Payroll
8- Annual legislative updates
- Automatic payroll journal posting
- Employee self service portal
- Payslips and P60s
+ 4 more in the table below
| Detail | Employment Hero | QuickBooks Payroll |
|---|---|---|
| Where they differ · 18 | ||
| Automatic enrolment | YesYes | NoNo |
| Employee app | YesYes | NoNo |
| Employee benefits marketplace | YesYes | NoNo |
| HR records and leave management | YesYes | NoNo |
| Integrations | YesYes | NoNo |
| Onboarding and contracts | YesYes | NoNo |
| Performance and engagement | YesYes | NoNo |
| Reporting | YesYes | NoNo |
| Right to work record keeping | YesYes | NoNo |
| RTI payroll with a free tier | YesYes | NoNo |
| Annual legislative updates | NoNo | YesYes |
| Automatic payroll journal posting | NoNo | YesYes |
| Employee self service portal | NoNo | YesYes |
| Payslips and P60s | NoNo | YesYes |
| Pension auto enrolment and assessment | NoNo | YesYes |
| Pension provider connections | NoNo | YesYes |
| RTI submissions to HMRC | NoNo | YesYes |
| Statutory sick and parental pay | NoNo | YesYes |
A dash means the vendor has not published a feature list — which is not the same as the feature being unavailable.
How they handle UK obligations
Checked against the vendor's own documentation or HMRC's published list. A dash means we have not verified it — never that it is missing.
| Detail | Employment Hero | QuickBooks Payroll |
|---|---|---|
| Verified against vendor documentation | ||
| RTI-compliant payroll | YesYes | YesYes |
| Pension auto-enrolment | YesYes | YesYes |
| UK-based support | UK support team | Telephone and chat support |
What each tier costs
Both line-ups on one ladder, so the middle tier on one side sits next to the middle tier on the other.
Employment Hero
QuickBooks Payroll
Free Payroll
Free
- Compliant RTI payroll at no software cost
- Automatic enrolment
- Employee self serve
QuickBooks Payroll
Contact vendor
- Paid add on to any QuickBooks Online plan
- Priced by employee count
- RTI submissions
Core Payroll
£3/user/month
- Minimum £30 a month
- Advanced payroll features
- Integrations
No comparable tier listed
HR Essentials
£4/user/month
- Minimum £40 a month
- Onboarding and HR records
- Leave management
No comparable tier listed
Rungs are matched by position in each vendor’s own line-up, not by what the tiers include — an entry plan on one side may cover more than the other. Prices exclude VAT unless stated, and per-seat plans are quoted per seat. Always confirm on the vendor’s own site.
Which should you choose?
Two answers, because there are two right ones depending on what you need.
Choose Employment Hero if
- There is a free tier you can stay on, which QuickBooks Payroll does not offer.
- Reviewers score it higher on support — 4.0 against 3.8.
- It lists 10 features QuickBooks Payroll does not, including automatic enrolment.
Choose QuickBooks Payroll if
- It lists 8 features Employment Hero does not, including annual legislative updates.
On verified Assaylist reviews, Employment Hero currently rates 4.1 against 4.0 for QuickBooks Payroll. That gap is not the whole story: Employment Hero starts at £3/user/month and QuickBooks Payroll at a quoted price, so the right answer depends on the tier you actually need and on which one handles your UK obligations. Read both profiles before you commit, and confirm current pricing on the vendor's own site.
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